To track the status of your return, kindly visit the carrier website (Shiprocket) and check the status of the shipment by providing AWB details. You will also receive notifications via mail, as your return is processed and refunded. For more details please contact our customer support team for help (Mon to Sat, 9 am to 5 pm)

If you need to update the delivery address or phone number, please contact our customer support team via call or mail, as soon as possible. Changes can only be made before the order has been shipped. If your order has already been dispatched, we may not be able to update the delivery details.

If your delivery fails, you will receive a notification from the logistics partner. Typically, the logistics company will make additional delivery attempts or provide options for rescheduling. If you need further assistance, please contact our customer support team for help (Mon to Sat, 9 am to 5 pm).

Once an order is placed, changes can only be made within a short window (Usually within 4 hours after placing the order) before the order is processed. Please contact our customer support team immediately if you need to make modifications. Once an order is in the processing or shipping stage, we may not be able to make changes.